review business process modelling literature and describe the main process modelling techniques. The primary concern of this paper is to make that job easier, i.e. The number of references on business modelling is huge, thus making it very time consuming to get an overview and understand many of the concepts and vocabulary involved. Using the right model involves taking into account the purpose of the analysis and, knowledge of the available process modelling techniques and tools. insights into managing process flows form om queueing theory. Hence the importance of correctly modelling its business processes. business process modelling and simulation general business process understanding. It shows how work is done, not necessarily how it should be done. In reality, business process mapping is the tool focused on documentation. Process Design the ability to define and map any process from manufacturing to transactional and from product to service. An enterprise can be analysed and integrated through its business processes. Sometimes business process mapping and business process modeling are used interchangeably to refer to simply documenting of how a business operates, how inputs and outputs flow through a system. A process model can provide a comprehensive understanding of a process. There are a number of reasons why organizations map their.
Business process modeling (BPM) takes this one step further by providing a visual way to understand, analyze, and improve upon a current method of working. Business process modelling enables a common understanding and analysis of a business process. Business process mapping is a way to visualize what a business does by taking into account roles, responsibilities and standards. A business process is the combination of a set of activities within an enterprise with a structure describing their logical order and dependence whose objective is to produce a desired result.